Exchanges & Refunds


We offer full refunds for damaged or defective goods. Refunds are in the form of store credits and can be used for both online and in-store purchases. Store credits do not expire.

If you received a broken or defective product, drop us an email at hey@rakespade.com.sg with attached images and your order number or receipt within 7 days of purchase. We will notify you via email on the status of your refund within 5 working days.


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