We offer full refunds for damaged or defective goods. Refunds are in the form of store credits and can be used for both online and in-store purchases. Store credits do not expire.
If you received a broken or defective product, drop us an email at email@example.com with attached images and your order number or receipt within 7 days of purchase. We will notify you via email on the status of your refund within 5 working days.